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How can we help?



How can I place an order?

Ordering is easy! Simply browse our website, add your desired products to the cart, and proceed to checkout. Follow the prompts to enter your information and complete your purchase.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns & Exchanges

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.

How do I track my order?

Once your order is dispatched, you'll receive a tracking number via email. Use this number to track your shipment through our designated courier service.

Can I modify or cancel my order?

Please contact our customer support at  equineproductsireland@gmail.com immediately for assistance with order modifications or cancellations.

What is your return policy?

Our return policy allows you to return products within 14 days of receipt. Please review our detailed return policy here for specific instructions.

Product Questions

What products do you offer for horses?

Equine Products Ireland specializes in a diverse range of high-quality horse care solutions, including supplements, grooming essentials, and innovative accessories.


What payment methods do you accept?

We accept various payment methods, including credit/debit cards and other secure online payment options. Details can be found at the checkout.

Getting in Touch

How can I contact customer support?

You can reach our dedicated customer support team at equineproductsireland@gmail.com. We are here to assist you with any queries or concerns you may have.